Returns and Exchanges
Please get in touch with us with any return or exchange requests.
Email: chunk@bigblackcowrecords.com
Phone: 850-529-8354
Return Policy
Returns are accepted within 7 days of product delivery.
New vinyl must be unopened and unplayed unless it has concealed damage.
Used vinyl is graded for vinyl and jacket condition.
Return Process
Contact Us: To initiate a return, email us at chunk@bigblackcowrecords.com
call us at 850-529-8354
Include your order number and product issue.
Ship the Item: Pack the item securely for return.
Refunds: A refund will be issued after we receive and inspect your returned item.
You will receive an email notification of the refund.
Exchanges: If you need to exchange an item, please get in touch with us.
Email: chunk@bigblackcowrecords.com
Phone: 850-529-8354
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged. Please get in touch with us if you need a return label.
Email: chunk@bigblackcowrecords.com
Phone:850-529-8354
